De grootste christelijke webwinkel van Nederland

This is service design thinking

This is service design thinking
Stickdorn, Marc; Schneider, Jakob

Medium: Boek | Artikelnummer: 9789063692797

Verschijningsdatum: 2 november 2017

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields.
€ 32,00
  • Gratis verzending !
  • 30 dagen bedenktijd
  • 100% garantie
  • Korting bij grotere aantallen
In winkelwagen

Voor 23 uur besteld? donderdag in huis!

Productbeschrijving voor 'This is service design thinking' van Stickdorn, Marc; Schneider, Jakob

This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking.

A set of 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book.
It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals. Besides an introduction to service design thinking through five basic principles, a selection of individual perspectives demonstrate the similarities and differences between various disciplines involved in the design of services. Additionally, the book outlines an iterative design process and showcases 25 adaptable service design tools, exemplifying the practice of service design with five international case studies. The book concludes with an insight into the current state of service design research and sets service design thinking in a philosophical context.

In collaboration with: (in alphabetical order) Kate Andrews (UK), Beatriz Belmonte (E), Ralf Beuker (GER), Fergus Bisset (UK), Kate Blackmon (UK), Johan Blomkvist (SE), Simon Clatworthy (NO), Lauren Currie (UK), Sarah Drummond (UK), Jamin Hegeman (USA), Stefan Holmlid (SE), Luke Kelly (NL), Lucy Kimbell (UK), Satu Miettinen (FI), Asier Pérez (E), Bas Raijmakers (NL), Jakob Schneider (GER), Fabian Segelström (SE), Marc Stickdorn (A), Renato Troncon (IT), Geke van Dijk (NL), Arne van Oosterom (NL), Erik Widmark (S)

Extra informatie voor 'This is service design thinking' van Stickdorn, Marc; Schneider, Jakob

Artikelnummer 9789063692797
Leverancier CB
Uitgever BIS Publishers BV
Druk 1
NUR 801
Bladzijdes 373
Taal Nederlands
Uitvoering Boek
Hoogte 231 mm
Breedte 174 mm
Dikte 34 mm

Productreviews voor 'This is service design thinking' van Stickdorn, Marc; Schneider, Jakob

Schrijf uw eigen review over 'This is service design thinking':

Eigen tags voor 'This is service design thinking' van Stickdorn, Marc; Schneider, Jakob

Gebruik spaties om tags te scheiden. Gebruik enkele aanhalingstekens (‘) voor woordgroepen.